Security Recommendations

Since the primary role of the Gateway is hosting a set of web services using

Windows Client

Podcast Overview: MyPass/FastPass Basic Overview Understanding the MyPass/FastPass Windows Client in 4 minutes. From enrolment,

Gateway Deployment

To deploy a secure and fully functional Gateway, certain core pre-requisites are required. These include

Unlock MyPass Account

The MyPass Password Manager account refers to the symbolic MyPass Cloud account that directly corelates to the on-premises Active

Unlock AD Account

When an end-user account is gets locked out within Active Directory trying to authenticate with the incorrect credentials on one

Resetting a Password

The “Reset Password” operation provides the Helpdesk Agent with the opportunity to reset a password for an

Assign a Helpdesk PIN

Helpdesk Pins are used in cases where end-users have forgotten their password before enrolling into

Helpdesk Process

From version 3.4.3.0 MyPass Password Manager blurs parts certain information regarding the answers the users

View Audit Events

All the user actions that users perform on the self-service portal gets logged within the

View Enrollment Data

Elevated Helpdesk Supervisor access is required for this feature. If an end-user did enroll for