Unlock MyPass Account

Estimated reading: 1 minute 517 views

The MyPass Password Manager account refers to the symbolic MyPass Cloud account that directly corelates to the on-premises Active Directory account. This cloud account can get locked once an end-user provides the incorrect authentication data to the MyPass Self-Service portal .eg Security questions, OTP, MFA. This Unlock PM Account operation can be used to have the end-user cloud account unlocked with a push of a button. Once the Password Manager account gets locked, the unlock button will light up and grated out when the account is no longer locked.

Share this Doc

Unlock MyPass Account

Or copy link