This tab allows the Helpdesk Agent to view critical information about the user they’re assisting.

As soon as the Helpdesk Agent gathered a user ID from an end-user, this user ID can then be entered into

The Helpdesk module is a beneficial add-on to the MyPass Self-Service module, this Helpdesk module

Podcast Overview: Core Helpdesk vs Identity Verification Manage To get a grasp of the difference

This guide introduces you to the MyPass/FastPass Gateway server, its function, implementation requirements and deployment