Updated on October 31, 2024
Welcome to MyPass

MyPass Cloud vs Other Tools

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Choosing the right password manager platform is critical. We want you to have the best information possible to do so. This page compares our MyPass Cloud solution to a top-rated password manager platform.

Overview

There are many password manager options on the market. In this section we’re looking at how MyPass Cloud and ManageEngine ADSelfService Plus match up & how these services are aimed at two different markets. Both platforms provide multiple features such as self-service password reset, MFA logons, password configuration and more. However, the differences start to emerge when you look at the goal of each service as a whole. Being fit for purpose is important to us and we want you to know why MyPass Cloud is for you. So, let’s first start off discussing ManageEngine’s ADSelfService Plus.

ManageEngine ADSelfService Plus is perfect for customers looking for a compelling package providing a wide variety of different password features. Some of these features are discussed in more detail below, but that’s not the focus for now. An All-in-one password bundle is what makes ManageEngine a great service to small/medium companies with many password issues.

MyPass Cloud is perfect for medium to large sized companies that experience 2-3 big issues in the following areas; Governance, compliance & security. One of MyPass’ newly added features, Identity Verification Manager compliments these aspect so well, due to a big increase in vishing and phishing in recent years. It is also important to note that MyPass customers are primarily on-premise AD users and not cloud native users.

This page will help you understand the differences between MyPass Cloud and ManageEngine Self-Service PM , so you can choose the right platform for your needs.

Enrollment

MyPass Cloud
1. AD Group

On-premise AD group determines the scenario and the access a user has within MyPass.

2. Auth Profile

MyPass links a scenario to each group – this can be made up of as many verification gates as required for level of assurance​.

3. User Experience

Enrolling with MyPass Cloud is as easy as those 3 steps. We always strive to make this process as simple as possible.

ManageEngine ADSelfService
ManageEngine Graphic
Overview

ADSelfService Plus authenticates your identity using the info you provide during the enrolment process. Enrolment is mandatory if you want to reset your password or unlock your accounts. There are many ways enroling with ADSelfService Plus:

  • Security questions and answers
  • Email address & Mobile numbers
  • Google Authenticator
  • AD Security Questions
  • TOTP Authentication
  • Microsoft Authenticator and many more
In Summary

User enrolment, password reset and account unlock experience is guided by scenario and controlled by AD Group​.

In Summary

Your admin might choose to enforce any or all the authentication techniques available in ADSelfService Plus. Based on that, you’ll be required to provide the required information.

Helpdesk

What does MyPass offer?

The MyPass Cloud provides the following core offerings.

Password Self-Service

Offers users the ability to self-service manage their passwords, while providing helpdesk agents simple tools to assist users with any exception.

Identity Verification

Guides the entire verification process, instructing the helpdesk agent to take the user through a dynamic and secure verification process. Every step of the verification process is logged and available for monitoring and reporting.

Password Synchronization

Provides users with an effective and simple solution to reset password across the complete IT landscape. These include SAP, IBM, Novell, Oracle & MSSQL. MyPass Docs site provides complete walk through's and guides in the setup for integrations into these systems.

Read more

What does ManageEngine offer?

The ManageEngine ADSelfServicePlus provides the following offerings.

Password Management

Allow users to reset and change their domain passwords in Windows AD on their own as well as multi-factor authentication (MFA).

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One Identity

Enterprise Single Sign-On and password synchroniation with selected applications.

AD Self-Service

Directory updates, organization charts, profile management and helpdesk monitored self-service actions.

MyPass Cloud

The MyPass Password and Identity Verification Suite significantly reduces helpdesk workload and increases security for helpdesk managers and agents. Through the MyPass Identity Verification Manager (IVM), helpdesk agents are guided through simple and effective multi-stage / multi-factor identity verification, to establish caller identity and assist in password related processes like reset, changes, unlocks and more.

  • Eliminate an average of 30% of helpdesk requests
  • Ensure the identity of the user making a request
  • Lowers total cost per helpdesk request
  • Increased employee satisfaction through improved service
ManageEngine ADSelfService Plus

ADSelfService Plus, an integrated Active Directory self-service password management and single sign-on solution, ensures organizations maintain their security stance by enabling admins to review and approve users’ self-service actions, such as updating their profile information or resetting their password.

  • Review and approval process
  • Ensures security and consistency
  • Reduces IT service calls

Pricing

MyPass Cloud

The MyPass Cloud has a simple and straightforward pricing structure that allows for flexible & transparent cost management. Three components have an impact on the price of the deployment and operation.

Deployment
Deployment costs are determined by the term of contract commitment & consists out of two options.
  • AD-Only with MyPass PM
  • AD with PM and the addition of Password Sync.
Subscription
Subscriptions are charged per system, annually. The different subscriptions are:
Password
Self-Service
  • No Implementation Costs
  • Single Active Directory Setup Integration
  • Web based Self-Service Portal
  • Web based Helpdesk Portal
  • Personalized Portal
  • Notifications Engine
    • Base subscription billed per single AD system per user
    Password
    Sync
    (add-on)
  • No Implementation Costs
  • Password Manager is required
  • Multiple System Integration
  • Password Background Sync Functionality
  • Selective Password Sync Functionality
    • Subscription add-on billed per additional system per user
    Identity Verification
  • No Implementation Costs
  • Password Manager is required
  • Access to the High-Risk Verification Portal
  • Personalized Portal Capabilities
    • Subscription add-on billed per Identity Verification user (Helpdesk Agent + End-user)
    Notifications
    Clients are granted free SMS services, based on a fair use policy.
    ManageEngine ADSelfService Plus

    ManageEngine ADSelfService Plus also provides a pretty simple pricing structure. Three options are currently available.

    Subscription
    Subscriptions are charged per system, anually. The different subscriptions are:
    Standard
    Edition

    For 500 users

    Includes:
  • Web-based SSPR
  • Password Expiry Notifier
  • Password Policy Enforcer
  • Real-time Password Synchronizer and more
    • Professional Edition

    For 500 users

    Includes:
    All features in Standard edition +
  • Password Reset from Windows, macOS, and Linux login screens
  • MFA for Windows, macOS, and Linux machine logons & more
    • Free
    Edition

    For 500 users

    Includes:
  • Password Self-Service Features
  • Directory Self-Service Features
  • Cloud App SSO & Password Sync
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