Increased User Productivity

MyPass Password Manager delivers 24/7/365 access to secure password management without unnecessarily straining helpdesk resources. It allows users (and helpdesk agents) to reset and unlock, lost or forgotten passwords across multiple systems while providing visual guidance in choosing a suitable password that complies with company and system-specific password policies.

MyPass Password Manager provides multiple options for password reset and authentication based on user-group profiles, including:

• Personal questions and answers
• Semi-private questions and answers
• Customer questions and answers
• SMS-PIN (OTP) codes
• Helpdesk PIN codes
• Code cards (for shared machines and public email accounts)
• Combinations for two-factor authentication
• Password synchronization across multiple platforms
• Remote password reset (including Windows password cache)