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Version 4.5.0.24014

Release Date: Feb, 2024

MyPass Cloud major update version 4.5.0.24014 includes many new features and fixes. Please note that the following applies to the Windows Client, Password Filter and Password Interceptor components.

Identity Verification​

Added​

  • Added the ability to control what data is shown from Active Directory (AD) when listing users. It is possible to show common name (CN), Fullname, GivenName or Firstname + Lastname.
  • The initial window identifying the calling user has been reimplemented using the same method behind the Highlight and Proofing sections. This enabled for more flexibility when engaging with different user groups or making different rules for different actions already at the initial engagement.
  • Configuration import and export has been implemented and a few corrections has been added in terms of active/inactive categories and scenarios.

Fixed​

  • Fixed issue in Identity Proofing panel where the IdentityProofingStoreData method could be defining multiple timeouts if "busy".
  • Fixed issue with double button set for users not having computer relations (dynamic HTML issue).
  • Multitenant or MSP role has been implemented. This allows an MSP Organization in MyPass Cloud to be allowed to serve other MSP Client Organizations. The implementation is group based, allowing the MSP users group membership to decide what Client Organizations the user has access to.
  • The session time where a session pin is necessary can now be changed and even removed (only advisable when a pre-auth setup is in place)
  • Multiple settings have been implemented to control the options for a IVC user in an MSP environment. Who can the IVC user reassign a case to – when being a member of the Organization, being from the MSP Organization etc. By default, reassigning is allowed within the users Organization. (preventing an end-user Organizations IVC user to reassign to the MSP Organization)
  • While proofing the user, quickly clicking the Continue button while the system awaits an SMS or Email generating resulted in a lost session. This is either prohibited or allowed depending on the necessity of the action.
  • The number of necessary clicks has been reduced helping both ServiceDesk and end-user to an easier process.
  • Minor improvement on navigation
  • Cached ongoing searches was not cleared on Domain change.

Helpdesk Client Updates​

Added/Fixed​

  • HelpDesk Pins and generated temporary passwords where accessible for other ServiceDesk users when opening a closed call. This has now been made only visible for the Agent carrying out the call and for only 1 hour.
  • Resets were noted with the wrong Eventclass in the event database.

General Updates​

Added/Fixed​

  • Session: Session time issues where the session time would not be prolonged on a user action has been fixed.
  • Password Filter: Completely rebuilt Password Filter is now available which targets issues related to potential forced reboots of Domain Controllers.
  • Localization: Translations has now been done for missing parts in all languages.
  • SSPR Client: Password Complexity Indicator would fail to display status under special circumstances with the setup – not giving the user the proper guidance.
  • Session: Session timeout warning has now been implemented, by default a user will be warned 3 min. before the session times out. Upon a time out the user will automatically be redirected to the login page.
  • Administartion Client: Netbiosname would only allow 14 characters in length whereas 15 is the correct length.
  • Enrollment Service: Enrollment Service would under special circumstances email users who are not locked anymore. This happens when a user gets locks, and the user does not fully complete the Enrollment profile.
  • Security: Upgraded several third-party component
  • Password Interceptor: When the Interceptor component residing on a Domain Controller is not able to deliver data to the database the failover mechanism would sometimes double encode user password