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Version 4.0.0.21491

Release Date: December, 2021

Information

Rollup release for 4.0.0.21456, 4.0.0.21350, 4.0.0.21322

Version 4.0.0.21456​

Fixes​

  • Fix for Okta Voice Call Authentication
  • Fix for dates in IVM that was displayed in UTC. Dates now adapt to the Service Desk users browser locale
  • Fixed logging errors
  • Minor fixes in IVC default profiles around Conditions and texts

Other Changes​

  • Changed the way Okta check connection works

Version 4.0.0.21456​

Features​

  • Added support for Okta Authentication Types (Okta Push, TOTP(Verify), TOTP(Google), Okta Email, Okta SMS, Okta Challenge Questions, Okta Voice Call Authentication)

Version 4.0.0.21350​

Features​

  • Added new features to integrate IVC to ITSM systems, carrying ticket id, username etc. to IVC and sending back proofing data and actions

Version 4.0.0.21322​

Features​

  • Added support for RSA authentication in IVC
  • Added support for Safenet authentication in IVC
  • Enabled Service Desk to search for a specific call using call id in IVC

Fixes​

  • Fixed issue where a user, under high load, could get a User not Found error